Shipping policy
(Effective 2 August 2025 - subject to revision without prior notice)
1.Order Processing & Production
| STAGE | TIME NEEDED |
|
Artwork confirmation |
Same day (mon-fri, orders before 12pm SGT |
|
Hand-finishing & quality check |
1-2 business days |
|
Packing |
Same day as completion |
Total lead time before dispatch: 2-3 business days.
2. Domestic (Singapore) Shipping
| Service | Courier | Est. Transit | Cost (SGD) | Free shipping Threshold |
|
Standard (tracked) |
NinjaVan |
3 business days |
$5 flat |
Free shipping for orders $50 & above |
3. International Shipping
- We ship worldwide. All international parcels are fully tracked.
- Prices shown cover postage only. Import duties, VAT/GST or brokerage fees are the buyer's responsibility and vary by country .
- We don't ship to PO Boxes, APO/FPO
4. Order Changes & Cancellations
- Before approval: You may cancel for a full refund.
- After approval / in production: A 50% restocking fee applies ( cover material used).
- After dispatch: Order cannot be cancelled
5. Peak Seasons & Public Holidays
During Lunar New Year, Hari Raya, Deepavali, Christmas and sale periods. Please allow 2-3 extra business days.
Thank you for choosing PRINTNESTSG - where your memories are printed, packed and shipped with care.